Privacy Policy

At bAI Labs, LLC (“bAI Labs”, “we”, “us” or “our”) we respect your privacy and are committed to handling your information responsibly, transparently, and securely.

This Privacy Policy explains how we collect, use, maintain, disclose, safeguard and otherwise process information obtained through our website, online services, digital communications, training platforms, downloadable resources and other services we provide (collectively, the “Services”). By accessing or using our Services, you acknowledge that you have read and understand the Privacy Policy.

Information We Collect

When you visit our website, contact us, register for an event, request information, or use our AI platforms or services, we may collect information such as:

• Name
• Job title
• Organization
• Email address
• Address
• Phone number (if provided)
• Internet Protocol (IP) address
• Device identifiers
• Online identifiers
• Login credentials
• Billing information
• Professional Certifications
• Communications submitted through our Services
• Information you voluntarily choose to share with us

We also collect limited website analytics to help us understand how visitors use our website and improve their experience.

How We Use Your Information

We use your information only for legitimate business purposes consistent with applicable law and this Privacy Policy to:

• Respond to inquiries
• Provide information about our Services, events, research, and educational programs
• Improve our website, AI platforms, and visitor experience
• Communicate about projects, collaborations, or business opportunities
• Maintain website functionality
• Detect and resolve technical issues
• Improve website performance
• Enhance user experience
• Monitor website security
• Meet legal or regulatory obligations when required

We do not sell or knowingly share your personal information.

We do not permit third parties to use your personal information to train artificial intelligence or machine learning models.

AI and Your Information

As an Applied AI Innovation Lab, we may use reputable third-party artificial intelligence tools to help draft communications, organize information, improve internal workflows, or support research and development. Human review and evaluation remains an important part of our process.

If you share confidential or proprietary information with us as part of a client engagement, pilot project, or collaboration, the collection, storage, use, confidentiality, and ownership of that information will be governed by separate written agreements between bAI Labs and your organization.

Data Storage and Security

When you submit a contact form your information is securely stored through our website platform (Webflow) and a copy is sent to designated bAI Labs email accounts so we can respond to your inquiry. Once in our system, we store information using secure cloud infrastructure and business systems operated by trusted service providers located primarily in the United States. Depending on the service, this may include cloud computing, secure document storage, email and collaboration platforms. To help protect your information, we implement administrative, technical, and organizational safeguards, taking into account the nature of the information and the risks associated with its processing, including:

• Encryption of data at rest
• Encryption of data transmitted between your browser and our services
• Restricted access to authenticated users
• AWS Web Application Firewall (WAF)
• Network firewalls
• An isolated Virtual Private Cloud (VPC) with private subnets

Access is limited to personnel and service providers with an appropriate business need. While we take reasonable measures to safeguard information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Maps and Third-Party Data Services

To answer user questions and support our AI platforms, we may retrieve publicly available geospatial information from third-party data providers, including organizations such as:

• U.S. Geological Survey (USGS)
• U.S. Environmental Protection Agency (EPA)
• State and local government agencies

Our mapping services may also use basemap tiles or mapping services provided by organizations such as Google, Esri, and Carto.

When you search for locations or view map areas, place names, map coordinates, or related requests may be transmitted to these providers in order to deliver mapping functionality. Users acknowledge that these providers operate under their own privacy policies and may process information outside the United States.

Data Retention

We retain personal information only for as long as reasonably necessary. Retention periods vary depending upon the nature of the information and applicable legal obligations.

Consumer Privacy Rights

We intend to comply with applicable United States privacy laws governing the collection, use, retention and disclosure of personal information. Where required by applicable state law, we will honor lawful requests concerning access, correction deletion or other rights afforded to residents of those jurisdictions. Nothing in this Privacy Policy shall be construed as limiting any rights provided under applicable law. You may have certain rights regarding your personal information. These rights may include the right to confirm whether we process your personal information; access and obtain a copy of your personal information; correct inaccuracies in your personal information; request deletion of personal information provided by or obtained about you; obtain a portable copy of certain personal information; and, where applicable, opt out of the processing of personal information for targeted advertising, the sale of personal information, or profiling in furtherance of decisions that produce legal or similarly significant effects. Requests to exercise these rights may be submitted by contacting us using the information provided in this Privacy Policy. We may take reasonable steps to verify your identity before responding to a request and may deny requests where permitted by applicable law. If we deny your request, you may have the right to appeal our decision in accordance with applicable law by submitting a written appeal to our Privacy Officer using the contact information provided in this Privacy Policy. We will not unlawfully discriminate against you for exercising any privacy rights available under applicable law.

Cookies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience. You can manage cookie preferences through your browser settings, however rejecting or deleting cookies may limit the functionality of certain portions of the Services

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, security, or policies of those third parties. Users acknowledge that these providers operate under their own privacy policies and may process information outside the United States.

Children’s Privacy

The Services are intended for business organizations, governmental entities, educational institutions and adult professionals. The Services are not directed toward children under the eighteen (18) years of age. We do not knowingly collect personal information from children. If we become aware that such information has been collected without appropriate authorization, reasonable steps will be taken to delete the information.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will become effective upon posted on this page. Continued use of the Services after the effective date of any updated Privacy Policy constitutes acceptance of the revised Privacy Policy to the extent permitted by law.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law principles. If any provision of this Privacy Policy is determined to be invalid, illegal or unenforceable, the remaining provisions shall remain in full force and effect. Headings are included solely for convenience and shall not affect interpretation.

Contact

Questions regarding this Privacy Policy may be directed to:

bAI Labs

Privacy Officer: Davar Ardalan

209 West Street, Suite 202

Annapolis, Maryland 21401

info@baigroupllc.com

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